The 10 most Hideous Things a Hotel can do to Us, by Carolyn Pearson

hiddeous coathangersFemale business travellers are on the increase and the good news is, in the main there are plenty of great city hotels for us to choose from.  So why is it that so many still don’t have the foggiest about how to win our loyalty?  Here are just some of the hideous things that hotels do to us every day.


1.       Give us non-removable coat hangers

Not because we are too intellectually or physically challenged, or too short to navigate our clothes into the wardrobe, but because we like to hang our dresses in the bathroom so that the creases fall out.  Have you ever considered how frustrating it is for us to try and hang a coat-hanger, without an actual hook, anywhere except its intended place?  And no, really, we won’t pinch them!

 2.       Give us a push button hairdryer

hiddeous hairdryerThe average time it takes to dry our hair to perfection is around 15 minutes using our high-voltage, salon-standard, ceramic, super turbo-charged gadgets at home. The reality often is that when we stay with you we have to wrestle a hairdryer on a 60 cm leash from the back of a drawer and operate it by permanently pushing in a button, only to find that it generates little more than a puff of tepid air.  Needless to say, we resemble nothing like perfection and we’ve lost the circulation in our hand too.

3.       Announce our room number to all and sundry

We shouldn’t have to explain this, but really, man or woman, please don’t say our room number out loud , discreetly circle it on the key card and we’ll repay you by not asking for another room.

4.       Dress us up to look like Hong Kong Phooey

Yes! We are talking about robes designed for 7ft tall, 150kg men that we have to wrap around us three times, the belt hangs somewhere down by our knees and we have to roll the sleeves back  four or five times just to get our hands out!

5.       Invade our privacy

On a recent visit to a well-known UK spa, a gentleman brandishing a glass of hot water with a  lemon floating in it let himself into my room without so much of a cursory knock.  A strange thing to do and he looked more than a little surprised to find somebody in there – what was he really up to?

6.       Give us combined bathing products

hideous washIt might cut-it with the boys, but please keep it well clear of us.  We spend time and money looking after our tresses and a combined hair and body wash won’t be going anywhere near them.

7.       Put us somewhere inappropriate

On the ground, floor, in an annexe, at the end of a long, windy corridor, or right next to the lifts.  Just a nice simple room, that we can feel  comfortable walking to after a client dinner will do perfectly.

8.       Take forever to serve us

It’s bad and boring enough dining alone in a restaurant and dealing with those around us (who are even more uncomfortable with our solo dining dilemma and the fact that we have read the words off the menu), besides the obvious question of  “where do I lay my eyes”, .  We’d just like a quick dinner –  in and out so that we can get on with our evening.

9.       Inflict Spaghetti Carbonara on us

OK,  its not that we have anything specifically against Spaghetti Carbonara, but we prefer not to have to choose from  uninventive, high-carb, meaty room service menus.  Give us some light, healthy options, delivered hot, and call us before you deliver so that we don’t do the ‘bathroom- robe- should I/ shouldn’t I’ jiggle and you will spare us a trip to the deli before checking-in.

10   Charge us an arm and a leg for Wifi access

The reality is that women like to talk, and if you are lucky we will talk about you.  Aside from the fact that we will be busy multi-tasking;  shopping, Skyping  with the family and sending the odd work e-mail , if you are doing something well we might check-in on Foursquare or  Facebook or Tweet about your excellent customer service.  So please don’t charge us to give you some free PR.

Are these your worst nightmares ladies, or do you have more to add?  Share your stories with us below.

If you want to avoid such experiences, here’s our handpicked selection of hotels who know ‘how to treat a lady’.

Carolyn headshot6Carolyn Pearson, Founder of


5 thoughts on “The 10 most Hideous Things a Hotel can do to Us, by Carolyn Pearson

Add yours

  1. Please have the bathroom well lit and include a lighted magnifying mirror like I have at home. My eyesight isn’t as good as it once was and I need the extra light and magnification to do makeup, pluck eyebrows, etc.

  2. Reblogged this on Design Restaurants and commented:
    Our friends at Maiden Voyage have published this great blog on the things that really bug female guests about hotels – but actually some of them are relevant to males guests as well! Let us know if you agree or if you have any others to add!

  3. #2 is frustrating! I’m glad I don’t have to take up extra space in my bag to include a hair dryer, but I always end up with a cramp in my thumb from holding the button down while drying. Do. Not. Like.

  4. OK, I’m a man and have short hair, so a hair drying isn’t a must and just about any shampoo will do for me….and wouldn’t use a robe if it were hanging in front of me….but as for the other 7, all could ruffle the feathers for either sexes.

    OK, so you’re from the UK….been there once for a week, stayed at a Jury’s Inn in Watford and found out they didn’t know what a wash cloth is… know, just a little piece of 10″ X 10″ terry cloth….asked for some and housekeeping just brought more hand towels…haven’t figured that one out yet.

  5. Welcome to the conversation Doug, it’s nice to have a man around the place 🙂 I’m with you on the wash cloth, we often call then face cloths here or if you head north of Watford the northern term is ‘flannel’
    Safe travels

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